Privacy Policy – Wekeza Energy

Who we are

Wekeza Energy (Pty) Ltd (“Wekeza Energy,” “we,” “us,” or “our”) operates the Sifuna application (“App”), which provides eCommerce and utility payment services. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our App.

Information we collect

Registration Information: When you register with the App, we collect your mobile number. An OTP (one-time password) is sent to verify your identity. You can also sign in using Google or Apple.
Location Information: We collect your device location to help you select products based on the nearest available options.
Delivery Information: We collect delivery/shipping addresses to calculate delivery costs based on the vendor’s location.

How we use your information

To provide and improve our services.
To communicate with you regarding transactions, updates, and support.
To personalize your experience within the App.

Sharing your information

DPO Group: We work with DPO Group to process payments securely. We do not collect any payment information.
Cloud Providers: We utilize Google Cloud Platform, Amazon Web Services, for hosting, location based services and data storage.

Security measures

We take reasonable steps to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your rights

You have the right to access, correct, or delete your personal information. If you have any requests, please contact us.

Contact us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: ask@wekeza.energy
X (formerly Twitter): https://twitter.com/wekezaenergy
LinkedIn: https://www.linkedin.com/company/wekezaenergy

Consent

By using our App, you consent to the terms of this Privacy Policy.
Thank you for trusting Wekeza Energy with your information.